Question structure: AORBQ

This criterion is about how organisations manage implementation of the decisions that are made.

• Centrally managed
  Before any decision is accepted, there are centrally-managed processes to ensure that the implementation is fully-resourced and supported, and will be monitored towards completion.
• 2
• 3
• 4
• Unmonitored
  When we make a decision, we leave it up to the initiative and interest of the individuals concerned to follow-up on the implementation.